NORTHERN PLANNER

You may have noticed I'm appreciative, on the whole, about the things account handlers do. Not least because I was a distinctly below average one myself.

Like most brilliantly reliable things, you only really miss them when they're gone. The account director I work with is off on paternity leave for two weeks and trying to do even a faint approximation of his job makes me respect what he does all the more. Stress, stress, stress.