Off to London Monday/Tuesday. Until then.

I found this in my desk this week: Almost two years to the day since we flew to the Maldives for our honeymoon I find one of the hotel tea bags – brought back just because they seemed to taste so nice. Couldn’t resist brewing it up – still very, very good. This connection of…

To find out how much blogging I can do before I forget I have a real job, I’ve quietly been writing a ton of stuff on my agency blog, which is work- kind of. I’m finding it a really useful way to go deep into a brand and find out what its voice feels like.…

When I started blogging I wasn’t sure what I was doing it for,apart from some vague idea that someone should speak up for planning ‘Up North’.  One thing I never expected was to meet new people in the flesh. I never imagined it may lead to working relationships. Nevertheless, James Boardwell, a veteran from Northern…

I’m off to London Town for a course next Monday and Tuesday (6th and 7th). Unfortunately it’s not a Friday so no Russell Davies coffee morning, but if anyone wants to meet up after work on Monday, or breakfast -ish on Tuesday give me a shout (Carol? Scamp?).

Thanks to Famous Rob and Michael Pollit I’m doing a bit more digging before going with Sky Broadband. I’m tensing up already as I contemplate the automated phone setups and call centres. So I’ll call NTL first because I read last week that they’ve spent millions and training staff and improving customer service. There’s such…

I really liked a positioning for a cable/broadband company I’ve seen in press a few times. It was all about going the extra mile, which is a bit generic, but expressing it as ‘If you can you should’ makes it brilliant for me. I thought it was Cable and Wireless. So far so good. But…

You finish work,it’s one of those perfect car journeys with no hold ups, every traffic light is on your side. You’re two minutes away from the swimming pool, already you’re thinking about diving in and forgetting the day. You turn the corner and it’s gridlock. You sit there for another half hour and seethe silently.