I was talking to someone the other day about the brilliance of the Internet.
If any agency professional was really, really honest, they’d tell you that they never know 100% how well something will work. With the Internet, you can try lots of stuff without a big enough, see what works and then ramp it up. Testing in real time.
But there’s a danger. Just because you’re in ‘test phase’ that doesn’t excuse slackness. When things can be shared and gather pace at a frightening rate, you have to be sure you’ve accounted for things going wrong as much as you can. When it’s out there, it is very hard to recall. A bit like the email you reply to instead of forwarding I guess.
That goes for bloggers too. You don’t know which posts will take off and which ones will be ignored, and it’s often surprising. That doesn’t excuse not putting yourself in the shoes of the reader and making sure it doesn’t needlessly offend anyone, or can be taken the wrong way. I think I wrote one of those posts today.
It was supposed to be about the highs and lows of working with people who have different skills and different ways of working, but it seems like it came across as having a pop at creatives. It wasn’t supposed to, without them, my agency would fall down, just like it would without suits, production or accounts. I just wanted to point out that maybe we should celebrate ALL departments a bit more and try to hold each other to the same standards.
But that’s the web for you, when you make mistakes you make them in public. So the post has been deleted. You live and learn.

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