• When I move I’m going to be very busy trying not to fail – plus it will be Christmas and stuff. So I’m going to try to finish that to-do list of planning things before then. I could put it off, but let’s take the path of most resistance shall we?

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    That means covering:

    • Moderating groups
    • Media neutral planning
    • Your role in the creative process
    • Brainstorming (controversial but what the hell)
    • Measuring effectiveness
    • Other qual like depths, friendship groups and accompanied tasks

    I’ve got until Friday December 14th. It’s a lot to do. I’ll divide my time. But just in case it goes swimmingly, is there anything I’ve missed that you really want to see covered?

  • If there is a national meal in the UK these days, it’s a good curry. And believe me, no one likes it more than I, indeed when we go out with friends for an Indian, I’ll make sure I’m sat next to the person that eats like a bird so I can pinch some of theirs.

    Tikka

    But I’ve always wondered why someone doesn’t make more of the true culture around food from the subcontinent, as opposed to the British, and largely unauthentic way it’s made, served and portayed here.

    You can’t blame those first restaurant owners back in the 1970’s if course. They couldn’t get the right ingredients then, and they had to find something to accomodate the virgin British palate. And foodie culture didn’t really exist. It’s a bit different now.

    These days you can’t move for chefs’ cookbooks. More and more people cook with chilli and every other spice you can think of. Not to mention the sheer complication of it all – be healthy, be natural, be organic, be ethical. And authenticity really matters. Some people I know would die of shame if they were found to have balsamic vinegar that wasn’t from Modena (dear oh dear). And somehow you have to fit all this into your ever busy life.

    And actually, proper Indian cooking fits, since there’s no such thing. It’s too rich for that.

    There is no such thing as real Indian cooking, it’s too complex, too geographical. What you eat depends on caste and region. And it’s steeped in a rich history. It was mostly vegetarian before invasions from Persia, The Mughul Empire and others introduced meat. And the recipes have constantly evolved.

    Some things that have remained constant are the way food has always been integral with the culture. Apart from the festivals, the family meal is usually a three course affair, attended by all. Recipes are handed down the generations, learned by osmosis. They are rarely written down. One the main ingredients of a samosa is laughter. You can taste the love and joy in every single bite of the proper stuff.

    And it’s light and healthy too. The restaurants have to use lots of oil to keep the vats of sauce relatively fresh over a long night. When it’s done properly, it’s light on the stomach, the spices are subtly put ‘under’ the taste, as opposed to throwing them in at the last minute. And traditions matter, you don’t mess with the old ways. And in the end, it’s always been about quality ingredients first and foremost. And Mum knows best.

    Even ready meals are nothing new. Back in Bombay, the Tiffin Wallahs do an early morning round and pick up the food the women have been lovingly preparing. They put them in ‘Tiffin boxes’ and bike them all over the city so the men have proper food for lunch. And for every six million that get collected, only one meal fails to get delivered.

    I’m going on, but it’s just that all these threads ad up to something that should fit very well with a food culture that’s increasingly looking for authenticity, health and aching to tap into rich, authentic traditions. Food with a proper story.

    And it tastes amazing too. I don’t know where to go this, just thinking out loud.

  • There was another incident today. Only inhuman reflexes, the same that took a a set off Tim Henman, enabled Stuart to avoid a gout of boiling hot coffee scalding his genitals. No chance of suing me though, I’ve a watertight defense…….

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    It wasn’t my fault. As I plunged my caffetiere with abandon, a hairline crack in the glass gave way and it shattered – the force of the plunge sending the entire contents flying at Stu’s man bits. Proof that I’m not clumsy, I’m unlucky.

    I’ve been pondering the unlucky core of my fecklessness before. Now I know it IS a curse. Stuart is obviously blessed though. His reactions were worthy of Neo and Morpheus.

    Matrix

  • So it’s a matter of weeks until I move jobs. I’m in that funny limbo period when I’m mentally half out the door. But there’s still work to be done.

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    Some of the stuff I’m working on will be finished by another person, but I’m glad I’ll get to see one or two things through. It’s nice to want to care.

    You also notice things more when you’re about to leave a place. Some things seem far more special than they have done for a while……and you get less patient with little niggles too.

    And of course, after the initial euphoria, as the day draws closer, reality sets in, and a few nerves. There’s the ‘Will I be good enough?’ worries of course – which is good. Fear raises your game.

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    No, it’s the ‘What will it be like?’ questions that creep into the front of my brain. Gossip is the social glue the keeps organisations together. I won’t be a part of that at first. And there are all sorts of unwritten rules in offices that you learn through osmosis. That will take time.

    And what will people think of me? I’m usually the shy person in the corner of the room that no one notices. Will they get that I’m a wallflower? What are they expecting?

    So I’ll keep my head down, keep my mouth shut and listen and learn as I go along.

  • Sainsburys1

    I’ve been meaning o post about Sainsburys for ages. I don’t usually do reviews of other people’s work since others do it so much better, but this one’s worth it. It’s great thinking that starts framing a brilliant strategic objective that fed right back  into the commercial hardline. Don’t get me wrong, I really admire stuff like Cadburys but I get a little perturbed at the industry masturbating over stuff like that and overlooking great thinking like this. It deservedly won the APG Grand Prix, but is dismissed by many as it’s not creatively ground breaking. And quite right – it’s there to work bloody hard.

    Before I explain a bit more, cast your mind back to the time Sainsburys was on its knees. It was in danger of not just falling behind Tesco and Asda, but the bastard love child of the Morrisons/Safeway merger too. I was doing APG courses at the same, and a couple of tasks were to do with ‘How would you turn around Sainsburys’?

    Now lots of wise planners shook their fists at AMV and berated them for not going back to it’s core ‘food hero’ role. That’s what the brand meant to people didn’t it? That’s all you have to do surely?

    No! Sainsburys was in a bad way. There was no point pushing shiny foodie ads when they couldn’t even get the right things on the shelves. Sainsburys customers are fiercely low – they WANT Sainsburys to be good. They were being very patient, but any sign that the retailer was taking its eye off getting the fundamentals right would have resulted in them leaving. No one is that forgiving.

    Once they has their house in order, it was time to start again. NOW. Once their was a good product to talk about. But just reinforcing the ‘food hero’ positioning wouldn’t be enough. The city was demanding a steep rise in profits. The work would have to be commercial like nothing else.

    And so we get to the best piece of thinking I’ve seen in an age. They needed to jumpstart a process that would increase profits by about two and half billion over two years. That’s huge. It’s bigger than the value of most brands you will ever work on. And this is what they did.

    They started working out what that really meant. And they found that they didn’t need to attract new customers, they needed to get more out of the ones they had. About £1.50 per visit. That’s not that much, that’s not too scary, that feels do-able. And you know what, they just about did it. The next piece of thinking is really nice, but this piece of pure commercial reasoning takes my breath away. It’s a brilliant re-framing of the objective. It’s a credible goal everyone can work to. Creatives, the Sainsbury board, every member of staff.

    Then came the blindingly brilliant statement of the obvious. People sleep shop in supermarkets. They walk around in a bit of a trance. A trance they had to break. And here comes the foodie bit. Back in the 80’s those menu ads were fine – people needed to be taught how to cook good food. Now we have a more more advanced culture. Foodies are always on the lookout for new ideas. They need to feel like they’re constantly moving forward and trying new things. That’s a lot of pressure.

    Look at the mountains of un-opened cookbooks in friend’s houses for evidence. Sainsburys, the mid-market food mecca could encourage people spending a little more by giving them failsafe tips. It’s right at the heart of the emotional logic of the brand, it’s so coldly commercial it makes your eyes bleed, and it lends itself to whatever media and promotions you want. And it’s a role the newly acceptable Jamie Oliver could lead with real credibility.

    So there you have it. Hat’s off to AMV. Well played for knowing when to unleash the brand, for knowing that brilliant advertising can be brilliant by being useful rather than entertaining, it should be inextricably linked with a commercial objective – and doesn’t need to be a gold to be something we should all admire through gritted, envious teeth.

  • So I’m changing jobs. After four and a half years I’m leaving here and joining here. There will be a bit more commuting, but they make tea really well …..and I think it means I’ll be a Disruptor, which makes it sound like my job is being a Star Trek weapon.

    I know for sure I’ll be in the same network as Fred. He’s changing jobs too and has written a thoughtful post on the subject here.

    While I’ve been here :

    Martin_john

    I Worked with Elton John’s less famous brother.

    Stuart

    Convinced Stuart he was in House of Pain

    Whitey

    Met the muscliest creative director in the world.

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    (He really knew how to party back in the day)

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    I went a bit loopy in London.

    Right

    I Won an argument.

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    I Got back into swimming again.

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    Found I still can’t play  football.

    Wrote odd corporate blog posts about milk.

    Andrew

    Talked about the value of short shins.

    Won a pitch after walking into mirror.

    Began to pass on what I’ve learned.

    Overboard

    Stayed in Liverpool’s first themed hotel.

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    Taught everyone to make tea properly.

    And started blogging, which led to meeting a lots of great people, and ‘virtually meeting’ even more.

    And I also worked with great bunch who let me fail enough times to become reasonable at this planning lark, and allowed me to be myself.

    A bunch of people whom you will never mock in my presence if you know what’s good for you.

    So then………

  • Mark’s running a free breakfast seminar.

    Brekkie

    It’s tomorrow (forgot to do this earlier, sorry Mark). I can’t go thanks to living Up North but you should if you can.

    In his own words:

    Hi Andrew,

    Hope you’re well. This is a bit of a long shot bearing in mind the distance and the ungodly hour, but I thought you might conceivably be interested in the following – would be great to see you if you can make it.

    Winning pitches with personality types – 22 November

    I’ll be discussing the Enneagram system of personality types, with Rebecca Caroe who specialises in new business development for agencies. We’ll be looking specifically at the application of the Enneagram to pitches – but I’m hoping that the implications for communication, collaboration, managing and developing people will also become clear.

    Further details are attached (Download winningpitches.pdf ) Please feel free to pass this on to any colleagues or contacts who you think would find it of interest.

    If you would like to know more about the Enneagram  of personality types,  you can download my free e-book ‘An Introduction to the Enneagram’ here.

    best,
    Mark

  • If you haven’t read Mark Earl’s Herd yet, you should. It’s about time someone wrote a planning-ish book that argued for a new approach that was more than a long creds document.

    Herd_2 

    And being a geek, I found the first bit fascinating. He uses science to argue that humans are social creatures buy nature, individualism is just another smokescreen. We con ourselves (in the west that is) into thinking we’re more different than we really are. Of course this has implications for marketers, but I want to talk about how it makes us useless at learning from others.

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    Human beings are doomed to repeat the mistakes they, and other people, have made time and time again. We never learn from our own folly, thanks to our memory being too selective – and this sense of ‘I’ rather than ‘We’.

    Our memories do not tell us the truth.  And other people’s recollection is just as post-rationalised. There’s only one option.

    This applies to research as well…….You only get a reliable account from people GOING THROUGH THE EXPERIENCE – but guess what? We won’t listen to that advice. We’re so sure we must be different to everyone else, we can’t bring ourselves to believe our experience will be the same as theirs.

    It’s true to say that everyone is an original of the species. Everyone’s DNA is about 0.1% unique. But that also means we’re 99.9% alike. However much you try and convince yourself, you’re really not that special!

  • The fact of my feckless, clumsy, absent minded tomfoolery will come as no surprise to people who pop here now and again. From locking keys in cars to spilling hot tea on my privates, it all happens to me. Frequently.

    But sometimes I think most of comes down to bad luck. Like this weekend, cycling to the butchers.

    4 miles there, mostly downhill to pick up some of the best sausages in the universe. So far so good.

    But there was a problem coming back – the seat had come loose and suddenly shot down to it’s lowest point, I lost my balance and fell off in a passable impression of Colt Seavers in the Fall Guy.

    This meant cycling all the way back standing up, mostly uphill, with two pounds of meat in my rucksack. My legs haven’t recovered yet.

    This kind of thing happens to me all the time. Maybe I’m cursed……

  • You should wantch this presentation from nine year old James. It’s from a special edition of Dragon’s Den for Children in Need, where young people pitch their idea to the hardbitten suits.

    His idea is to encourage children to look out for lonely kids and befriend them – and offer prizes in return. It may have been done before, but that’s not really the point.

    This very young man is tapdancer, and understands how being different can stop you making friends. Look at how he delivers it, think about how being all nice at that age can mean other kids will shun you,admire his bravery and I challenge you not to feel a lump in your throat.