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    I ride my bike a lot. A lot.

    Consequently I’ve got quite fast and quite thin – and now tend to spend more than a couple of quid on kit that will make me go faster. Lighter wheels actually make me go quicker, deep rims on said wheels cut through the wind when I go over 20 miles an hour, which is more frequent than a man of my age might expect.

    Controversially, as far as my wife is concerned anyway, I also own a couple of ‘aero jerseys’. Skintight tops that don’t flap in the wind and manage air turbulence. I haven’t the foggiest if these actually make go faster, but here’s the thing…because I feel faster, I go faster.

    They’ve tested skin-suits on cyclists and found that the ones with bad design, that do naff all to slice through air resistance, make them go faster as they BELIEVE they will.

    That’s right, you can con yourself into being better than you are. For a planner and agency folk in general, that’s massive.

    Because the other things about all this overpriced cycling gear is incremental gains. Lots of little changes and adjustments can add up to a lot.

    Your clothes, dressing like you think a brilliant planner should dress, will probably make that presentation easier to write, or put you on top form for that critical meeting. For some that might mean a corduroy jacket and spectacles. Others, I’m afraid think it means Birkenstocks and Queen T-shirts. But whatever works.

    Your environment. I can be very critical of agencies who insist on locating themselves in Shoreditch, Manchester’s Northern Quarter or The Meat Packing District. I believe they need to be closer to where real people live and feed off that. But then again, if you believe you’re in a place full of creative energy, it will drive you forward in a way working in non-descript business park will not. There’s plenty of evidence working in a buzzing city makes you naturally better at creativity and ideas.

    Your office. It’s easy to laugh at impossibly well designed, achingly cool offices, but they do help, as long as they’re places you can relax and flourish in, that foster collaboration and allow space to think alone. They don’t have to cost the earth, but they do have to suit you. I guess, whatever you think a brilliant agency looks like, make it look like that and it will actually make you a little more brilliant.

    Your work-space and tools. Surround yourself with quality and what you think clever, creative people like and enjoy and it will rub off on you. If you think they drink amazing coffee, make sure you get an aero press. Overpriced fancy notebooks? Do it. Walls you can write on? Feel free.

    Real incremental gains. But it’s not just the placebo effect, there lots of little things you can do that actually do work.

    1. Choose your colour wisely. A blue room fosters deep thinking, a green room fosters creativity (the light wavelengths work on your brain in different ways). So put some green into your workshop. Put pot plants around the office.
    2. Make caffeine widely available, it actually does stimulate brain function.
    3. Read lots about everything. Ideas are just new connections between different things, the more you have in your brain, the more likely a new connection will form.
    4. Enforce time outs. The subconscious works on problems for you. Which means you need to not think about stuff for a while as it does its work.
    5. Talk to lots of people about your project. The mirror neurons fire when you talk to someone else, you see your work from another perspective and enables you to edit and precis a lot quicker. I often find a have a maddening ‘smudge’ of an idea or direction and talking someone else through it usually results in them saying, “So what you mean is…” Most of my propositions where written this way when I was in a creative agency.

    Anyway, whatever works for you probably works, no matter what others might think.

    1. What you put is directly related to what you put out. If you're reading the same stuff as everyone else, you'll do the same stuff as everyone else.
    2. Cultivate interesting aquaintances. The more you hang out with people who do different stuff to you, the better.  There's nothing more dull than talking about brand models with a bunch of planners. And in general, if you want to be great, be around great people, some of their magic will rub off on you.
    3. Avoid routine at all costs. Sorry Big Networks Who Like To Sell a Process and Keep Everything the Same, but if you work in the same way, you'll always do the same work. That goes for your daily routine, do different things in different orders. Sameness breeds sameness.
    4. Always operate at the edge of your comfort zone. A really great way of working, or presentation structure or whatever always suffers from the law of diminishing returns. Mix it up, try aspects of the job you're not good at. When I was a swimmer, I would always train with people just a little faster than me, in time I caught up, then it was time to move on.
    5. Booze doesn't make you interesting. It can release a few inhibitions, sometimes it can magnify what's inside, but that's it.
    6. Great coffee and tea however, work a treat. They increase endurance, sharpen the brain. Don't waste time on the crap stuff though. Filter coffee as a minimum, tea made in a warmed pot (Yorskshire Tea if you can). Surround yourself with quality and it seeps into your work.
    7. Be proud of your quirks. Agencies try and iron out the differences between people and get them working the same. This is dumb. Their needs to shared standards, but I'm never going to measured and emotionless, as some planners are, I can't help but be enthusiastic and get excited about things. Some planners are incredibly cheerful and clever. I'm neither, I just manage to say a few things simply. This is not for everyone, certainly not every client, but the ones who like me, tend to like me a lot. An old boss of mine was a force of nature, never suffered fools, bludgeoned some clients through force of personality. Some loved her, some detested her. Some planners naturally distill and less is very much more for them. I tend to stick around people I trust and throw all sorts of stuff around, they tell me the 10% that isn't dumb. You can't pleas everyone, unless you're dull, but you can please a few people a hell of a lot by being yourself and working out how to make that fly.
    8. Be good at asking questions. Many planners are shy and fear small talk (I am for sure). Most people like talking about themselves, so get good at asking questions and listening. People will love your company. Be a bit more courageous in meetings and ask the difficult questions, the ones that make people reconsider or re-think. Like, "What is the actual objective?". You'd me amazed how many times I've needed to ask this question.
    9. Have a thing. It's dead useful if people remember you for something other than work. Something makes people see you differently. For me it's the obsession with proper tea. For someone else in my office, he's a semi-professional rugby player with a heart condition.
    10. Go on a journey. Something that annoys you, something that you really want to sort out, something you've always wanted t happen. Set out to make it a reality, do it with zeal. Enthusiasm and drive are contagious, it will influence the actual job and people will be drawn to your energy. I'm a quest to stamp out crap caffiene in every interaction in my personal and professional life for example. I'm training to do a 70 mile bike race in three and a half hours. It's not much, but it's a daily drive people seem to respond to. A friend of mine is hellbent on building a charity that gives free bikes to kids recovering from cancer.
    11. Ignore this list, people who follow guides rather than finding their own way become dull (see point 3!!!)
  • Right, it’s finally time for a new APSOTW project.

    If you have no idea what I'm talking about read this.

    We’re going to do something that’s very relevant for lots of different kinds of agencies at the moment.

    The general blur between media, creative work, comms planning and that hateful word 'content'.

    This post from Scamp sort of articulates where things may be going:

    First point, if you work in an ad agency, don't expect to making ads forever and perhaps expect to be working for a media owner soon.

    It also means that whatever kind of planner you are (and for me there is only one – the person who identifies the task for communications and how to achieve that task using evidence based insight that should include a sweet spot between consumer, market and brand/product) you need to be thinking about a wider skill-set.

    If you work in a digital agency, clients seem to expect decent channel planning, perhaps more that 'creative planning' (whatever that is…maybe the dreaded 'ad tweaking').

    There are more standalone communications or brand planning shops these days where clients expect not just creative strategy etc but channel recommendations.

    Then of course, there's media agencies. Long held in great suspicion by creative agencies, as they seem to want to do the creative and own more of the lead agency status.

    But then again, I'd wager creative agencies lost the automatic right to the top table by forgetting to talk about business and navel gazing more and more. No one cares if a brand model should be about purpose, community or whatever, especially shareholders, they care about silly things like business growth, margin and selling things.

    There's no point moaning about clients spending more money on short term, measurable stuff like PPC and search when, basically, it means youve lost the argument, or where too complacemt for too long.

    Anyway.

    I work in a media agency now and increasingly find I'm asked, at the very least, to collaborate with a creative agency in a partnership fashion when it comes to leading strategy. However, I also find more and more that clients leadership and ideas as much as plans…and this often entails ideas about content and working with all sorts of partners to deliver this, from folks who own media channels, to vloggers and even entertainers.

    Now, lets be clear, a well thought out, barn-storming ad campaign is still the most efficient use of money, but as people become hard to reach on TV and the costs are going up, while more folks block digital ads great, creative thinking across the entire piece and finding a way to show in people's lives is becoming more important than ever, and in many cases, media folks get landed with more and more of the responsibility.

    So this is about a brief where the thinking is about channels, media and out-smarting the competition when you haven't got the luxury of a massive budget. This is what I seem to do with my day to day more and more, and what planners in any agency have to think about now.

    And to make it more current, we’re going to build it around the 2016 Olympics, the event every four years that sees an avalanche of sponsorships, ads and God knows what.

    And it’s a really simple brief.

    Your client is Sam Adams Beer. An authentic Craft Beer Company based in Boston (the United States) – Google it.

    The UK marketing team has come direct to you, a media agency with a brief. There are no agency competitors, basically, if they like your response, you get the business.

    They have come to a media agency because they believe they’ll get great communications strategy, ideas and effective channel selection- and they don’t have any creative agency and want you to sort it. This is not a rare thing these days.

    The brief is as follows:

    “Background

    Sam Adams is looking to grow aggressively, taking advantage of the global growth in authentic craft beers. To help us with this, we have agreed a deal with to be a bottom tier sponsor of the Olympic Games. This has been a considerable investment for us and we need to extract maximum value.

    The UK has been identified as a key growth market for us. We have a budget of 400,000 US dollars to spend to activate our Olympic sponsorship and build our brand.

    We have good distribution in all UK large supermarkets and upmarket bars.

     

    What we need from you

    We know that 400K isn’t a lot of money in what is going to be a very cluttered environment.

    We want an integrated plan from you that will give us the confidence you will make a dent in the universe. Our bottom tier status means we don't even get any visibility on perimeter boards or anything, it's just that really prized permission to use the logo.

    We don’t have any credibility in the UK yet, and therefore we’re looking for a strategy built around partnerships. Who this might be we leave to you.

    We also have no extra budget for any creative work and have no assets as the global assets are very US focused and, we feel, not that relevant for the UK…so partners will need to help us create content.

    We don’t have any specific phasing in mind – we just want to know that by the end of September 2016 we have seen an uplift in our UK fortunes

     

    How we will judge your response

    1. Show us how you will kick start brand consideration – but more importantly, how you build fame and get our brand talked about, as we are worried we won’t cut through – we don’t think we’re looking for TV spots here, especially as we haven’t any creative and we’ll get lost.If you're going to talk TV, you'll need to be creative and convince us.
    2. Show us you understand our brand and will activate in a way that is relevant to the Olympics and what it might mean to the UK –we’re looking to reach as much of our market as we can
    3. Show us how you will connect with what our target market (busy young men and women with a good level of disposable income) care about. We want them to adopt our brand, not just buy it.
    4. We haven’t a UK website or any digital hub and have no plans to build one. Please show us how you might get around this (we’re keen to have some sort of presence with a partner)
    5. We’re not looking for TV ads, but we’re keen to have a plan with video in it
    6. Crystal clear thinking as to the best phasing for this campaign, in terms of before, during and after the games

    Format

    We’re in Boston in four weeks time with the global marketing team. We’d like a written response that not only blows out socks off, but one that we will be able to share with the rest of the global team. So it needs to be simple, concise and utterly compelling. It’s up to you if that’s powerpoint, PDF or whatever.

    Don’t worry too much about the nuts and bolts in terms of frequency curves and such, what we want to see:

    Clear exploration of our opportunity and what challenges we need to overcome

    What your jumping off point is – some sort of insight (consumer, culture, market)

    A clear idea

    How your channels selection will bring it to life….and what content you and your recommended partners will create”

     

    Some clues for you

    1. The budget they're giving you could get a pretty decent TV programme sponsorship, an ad funded programme with change to spare for digital, throwing the kitchen sink at something with Buzzfeed or partnering with Youtube stars….don’t worry TOO much about knowing the ins and outs of UK media costs, channel selection… integration and great ideas are a must though
    2. The size of an audience interested in the Olympics specifically, v something bigger that sport and the Olympics in general are relevant is an interesting thing to consider, as is the role of craft beer in the lives of the audience.
    3. Some links to sponsorship activation and partnerships courtesy of WARC  are below, free of charge for a while:

    How Activation Can Make or Break a Sponsorship

    Continental Tyres Case Study

    Fanta Case Study

    Lucozade Case Study

     

    Judges to be confirmed

    Expect for now it to be:

    Me

    David Tiltman from WARC

    Rob Campbell, Head of Planning, W+K

    Gareth Kay, Co-Founder at Chapter SF

    A big hitting media person

    A media owner

     

    Deadline is 11.59 pm (UK time) Friday 20th May.

    Email me at andrew.hovells@phdmedia.com (not the email in the menu on this blog)

    Any questions just fire away.

    Haven't thought about a prize yet – it's not really about a winner anyway, but I'll think of something.

    Oh, and when you submit, please let me know if you DON'T want your submission published, otherwise it probably will be!

    Good luck.

  • So we went to stay with Mum and Dad in Cornwall last week. I always treasure these times.

    Mum and Dad are getting on, when you begin to realise they won't be around forever, you make the most of the time that little bit more.

    It's one thing to become a parent, or have a moderately serious job. You think you may be all grown up, but until you emotionally reach the moment YOU will be the only backup in the family, I'm not sure you're totally mature. This is a very personal perspective of course, coming from a loving, supportive family unit etc. Some people have to grow up a lot quicker I guess.

    Of course, these weeks are for me to spend proper time with my children. They are four and six now, Evie, our youngest is at that point when she's about to become a girl, rather than a little girl and you want to get as much of it as you can, before it's gone forever.

    We always find when we go away with them, that they seem to change right in front of your eyes. Evie seems to have come home with even less of the 'little' in her and Will, our six year old is suddenly having much more intricate conversations and we can see in his developing features, more of the young man he will sadly become all too soon.

    I'm not sure if it's because we have the chance to stop and watch them, without having to go off and do the usual stuff working parents running a house do, or the fact they respond to so much more time with us.

    Either way, it serves as a reminder that no child will grow up remembering how clean the bathroom was, or how great Daddy's powerpoint was, or how well Mummy ran her team.

    They'll remember how much fun they had, what we all talked about and how loved they felt.

    One hopes.

    Anyway

  • Let’s be clear. Winning awards is nothing to do with telling the truth.
    It’s mostly about what you can post rationalise to fit whatever people are looking for.
    For IPA Effectiveness Awards for example, judges are looking for econometrics, some sign that above the line advertising still works and something new to tell the industry. The IPA is mostly about making adland look grown up and commercial – and create a bank of data for the IPA DataBank which will always tell you creativity pays back and do TV.
    The APG Awards are looking for some sign that ‘planning’ had some influence on the creative work and, again, you have something new to tell the industry. In essence, the APG Awards exist to make planners look like a necessary evil rather than an unnecessary evil. And make planners feel creative.
    Media Awards are all about evidence and some sign of innovation. Unlike most ‘creative awards’ where it can just submitting the work with a little background explanation, they’re looking for actual evidence you made a difference to a brand’s fortunes, they hate brand tracking and want actual evidence of sales and behaviour change. But as they don’t want econometrics, you can always find a sales story in the data somewhere. Boiling it down….., because media is boring, the direction of media awards is to try and make media interesting, but more grown up and serious than creative awards.
    Creative awards judges are looking for something new and original. Something that hasn’t been done before. They couldn’t care less if it sold anything, or indeed of anyone saw it, as long as it rewrites the creative lexicon. Increasingly, unless you want to enter craft skills sections, this means avoiding actually entering ads and doing lots of social media/events/stunts that four people saw. The essence of creative awards is partly making creatives feel good since 80% of their work is destroyed by suits or planners before it gets to the client, then the rest is mauled by client committees and pre-testing. Leaving 1% of work running close to what was hoped for. The rest of creative awards is down to impressing creative directors at agencies you want to work at.

    The essence of all awards is to pretend everything is perfect. Strategy, then creative or buying the plan etc, then production works like clockwork. When of course nothing happens until the day before the presentation and the idea that ran came from a rebrief after the client binned the original work.
    The mis-quote the X Files, The Truth is Out There but it’s not in awards papers.

    So, here’s a potted guide to winning awards……….

    1. If it’s a written paper, write a story. Catastrophise at the beginning, the brand faces a massive challenge, put in some progressive complications (research made us realise we were facing something far worse), throw in a lightning bolt of discovery, base it on a universal truth (we realised this was all about the universal truth that music is form of rebellion to young people) then make sure, when you set out what you actually did, litter with as much gold as you can, focus on what was interesting, rather than what worked…and make the resulting evidence prove it was the interesting stuff that worked. Then write a moral of the story that is something that matches the agenda for the body running the awards…something they would like everybody to do or take on board.
      2. Make sure you build in evaluation into a funky campaign or plan when you are running it….and make sure it measures the cool stuff. I’ve seen some of very best campaign not even get nominated because there was no evidence in the results.
      3. Of course, if you’re entering creative awards, no one cares if it worked, but you need to make sure the best stuff runs. Make friends with the media agency, make sure there is stuff on the plan the client doesn’t care about and doesn’t cost much. And make friends with whoever is doing production. If it ran and it was one off, it still ran and it still counts. Juries are getting wise to this and to be fair, the better awards events have an agenda to celebrate real work, but even then, it’s the little retail press campaign that ran alongside the dull predictable telly that might do well.
      4. Get the client on board if it’s a written case study. Write it early, send it early. They will change it and think you need to reflect what actually happened….leave time for careful negotiation.
      5. You need to get innovation and ace stuff into the sell of the client presentation. The first challenge is getting stuff to happen. So make innovation essential and at the heart of your thinking, not a nice to have.
      6. Writing this stuff is a real pain in the arse, sometimes you are writing papers a year after the stuff ran. So every time you think you have an award winner, write a one pager – catastrophe, insight, what you did, why it worked..and what’s clever bit. It will save you lots of time and heart ache later one.

     

    Awards do matter by the way. They are good for morale, clients really like them and brilliant for PR. Seriously, clients tend to select new agencies based on work they’ve seem.

    But, like the industry, just don’t make a life or death thing.
    It’s only life or death if you get too drunk and the actual do and tell your bosses what you really think of them (trust me).

  •  

    Someone, I forget who, once said everyone is two people.
    You have the person inside your head, how you think you are, how you think you come across to others. Exhibit A, the bloke in the media agency pushing mid-40s. He thinks the 36 inch waist squeezed into 32 inch designer jeans, paired with the Hugo Boss blazer comes across as smart casual power dressing. While the 32 inch waist size shows he’s still young and good looking. Exhibit B, the creative director (or Kevin Anderson) rocking the skin-tight black t-shirt to make him look young and edgy.
    But then you have the other person, the one everybody else sees. Mr Media Agency, you just look like Jeremy Clarkson. Mr black t-shirt, man boobs were never a good look, not even in the 90’s where your outfit looked okay.
    Just as the charismatic, off the cuff presenter (in her head) just goes in too much and looks really unprepared to the poor recipients of her nuggets of gold.
    Arguably, there is a third one these days. The one in social media, that is maybe even more divorced from reality, but let’s not go there.
    Then there are the planners. Who, on the outside tend to appear super calm, super open and generous all the time. No matter how you feel inside, you are the one who cannot lose your temper, have to earn your place in any meeting, have to look like you know what you are talking about even when you haven’t a clue and, know as much about everything as you can – be a super generalist, make the dullest subject matter seem interesting and, perhaps hardest of all, have to make the few gaps in others drawing breath count, as these are the only seconds you’ll get to say something.
    Inside of course, we get just as frustrated, just as angry, just as nervous, suffer just as much anxiety, get just as bored as much as anyone else. This constant disconnect between internal and external dialogue, constant edit, precis and distil and constant hoovering up information, no matter how banal has side effects outside of the job.
    In tricky family, or close friend situations, planner folk tend to assume the calm, conciliatory role. When everyone falls out at Christmas over Pictioanary, we tend to be reasonable ones who mediate between parties affronted over the unfairness of letting a seven your old write a word rather than draw, or the cousin who has one too many who offends Auntie Hilda by drawing some genitals.
    That said, like Michael Douglas in Falling Down, planners can go the other way. All that calmness at work can mean they have a very short fuse at home and can crack at any second. This is rare, as planners tend to let off the internal pressure cooker with a chosen outlet.
    Yep, most planners tend to do something which has nothing to do with planning out of the office. For some, that might be amateur dramatics, for others it might be venting spleen in a blog. Many find an outlet through sport. But rest assured, planners tend to have many outside interests. They may cultivate a persona of ‘being curious’ or ‘making sure they are interesting by being interested’- but mark my words, it’s all to do with making sure they don’t have melt down when someone tells them they’ve missed the breakfast serving by one minute.
    All that extra stuff outside the office, couple with the factory visits, the cultural research, having to know what a fifteen year old finds interesting, while understanding what the hell your cloud computing security B2B client actually does, means planners have tons of pointless knowledge. This puts planet sized weight on the shoulders whenever there is a quiz. If there is some sort of agency quiz night, planners will never vote for a department based team structure, the expectation to win is simply too great –especially from the head of planning who will almost certainly lose that calm exterior and go Michael Douglas after endless goading from their other bigwig colleagues. But the mixed teams structure can be a blessing – as planners are never allowed to get their round in, as they need to be present for every question. Of course, it also means they have bladder issues, as they also are not allowed to disappear for a piss.
    Dealing with unreasonable people become second nature though. You are so used to killing folks with kindness (Falling Down syndrome aside) planners are good at sneakily getting what they want.
    However, this doesn’t go as far as relationships. We’re so used to persuading everyone, rather than just saying it how it is, partners tend to walk all over us. Even worse, we’re so used to not making the decisions, it can be problematic when we are actually given a choice. I’m amazing at making my wife and friends think they’ve chosen the venue for a night out, or what we’re going to watch on telly, but when someone actually says it’s my choice, I melt like warm Nutella.
    Consequently, planning types tend to have very strong partners who know their own mind. Good thing too, if two planners got together nothing would ever get done, but at least they would never run out of conversation.
    This willingness to be led by others by the way, also means planners should never organise any family outings, stag do’s or mates nights out. Seriously, unless you want to turn to Prague and find your hotel was booked for next month, or be driven into the wrong country (I have done both), don’t ask a planner.
    On the other hand, if you’re going to get lost, get lost with a planner. We’re so used to it, we always deal with it pretty well.
    Finally, we’re back to where we started, the clothes. Planners needs to look smarter than the creatives, but less smart than the suits. So we’re great at nailing the smart casual thing.
    Unless it’s a media planner that is, the jeans, massive brogues, shirt and blazer is highly infectious and penetrates all levels of media.
    Working in certain postcodes means some exceptions too. Anyone working around Shoreditch gets really good at spending a month’s salary looking like a tramp.
    The general casualness of working attire also means that when you meet friends and family from work, it simply reinforces the impression we don’t have a proper job. When most folks in the pub are sporting a suit, or perhaps the dreaded chinos and suede shoes combo, turning up in £200 jeans and a Cat in the Hat t-shirt reveals you for the middle class dilettante you really are.