Beauty salons and hairdressers are social hubs. For many women they are a great place to socialise and escape the daily drudgery for an hour or so. For some women, is finding the right salon more about finding a confidante, maybe even some juicy gossip, as much as the ideal hairstyle. There’s something about that tension between an intimate environment and the distance from real life that makes it an ideal place to swap secrets.
It would be interesting to see how this could be tapped for, of course a chain’s communications, but also female orientated public information. Just thinking out loud………

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